A case study of individual trust development in computer mediated collaboration teams

Xusen Cheng, Linda Macaulay, Alex Zarifis

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Individual trust development is vital to online collaboration in teams. A semi-virtual case study, which is composed of eight collaborative student groups using Web based computer support, is tracked by the authors over one year. Surveys, interviews and documentation are applied in the data collection. A scale balance model and trust spider diagram are used to analyze the data for all three stages of this case study. A sample group is analyzed in this paper. This research offers insight into how individual trust develops over time in computer mediated collaboration. The results of each group in this case are discussed. Some new trust factors which may be important to individual trust development are also presented in this paper.

Original languageEnglish
Title of host publicationProceedings - 12th IEEE International Conference on Computational Science and Engineering, CSE 2009 - 2009 IEEE International Conference on Privacy, Security, Risk, and Trust, PASSAT 2009
Pages277-282
Number of pages6
DOIs
Publication statusPublished - 2009
Externally publishedYes
Event2009 IEEE International Conference on Privacy, Security, Risk, and Trust, PASSAT 2009 - Vancouver, BC, Canada
Duration: 29 Aug 200931 Aug 2009

Publication series

NameProceedings - 12th IEEE International Conference on Computational Science and Engineering, CSE 2009
Volume3

Conference

Conference2009 IEEE International Conference on Privacy, Security, Risk, and Trust, PASSAT 2009
Country/TerritoryCanada
CityVancouver, BC
Period29/08/0931/08/09

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