TY - GEN
T1 - A proposition of critical success factors influencing SOA implementation in healthcare
AU - Koumaditis, Konstantinos
AU - Themistocleous, Marinos
AU - Mantzana, Vassiliki
AU - Souliotis, Kiriakos
PY - 2012
Y1 - 2012
N2 - Service Oriented Architecture (SOA) has been proved to be a significant integration paradigm in many sectors including healthcare. The importance of the development of integrated Information Technology (IT) services and infrastructures in healthcare is enormous as medical errors that occur due the non integrated nature of healthcare systems result in the loss of human lives. The normative literature demonstrates that organizations have difficulties in getting full benefits from SOA adoption for various reasons. Thus, we suggest that the investigation of Critical Success Factors (CSFs) related to SOA implementations in healthcare is important as the understanding of these factors may help organizations to increase the benefits they get from SOA and improve SOA acceptance rate. As a result we review the literature to identify SOA CSFs in healthcare and we classify them. Then we test them through a case study in a public healthcare organization. The results stress the crucial importance of governance and culture and proposed that a new CSF called " Communications" should be considered. In doing so, we extend the body of literature and we suggest that further research is required to better understand SOA CSFs in healthcare.
AB - Service Oriented Architecture (SOA) has been proved to be a significant integration paradigm in many sectors including healthcare. The importance of the development of integrated Information Technology (IT) services and infrastructures in healthcare is enormous as medical errors that occur due the non integrated nature of healthcare systems result in the loss of human lives. The normative literature demonstrates that organizations have difficulties in getting full benefits from SOA adoption for various reasons. Thus, we suggest that the investigation of Critical Success Factors (CSFs) related to SOA implementations in healthcare is important as the understanding of these factors may help organizations to increase the benefits they get from SOA and improve SOA acceptance rate. As a result we review the literature to identify SOA CSFs in healthcare and we classify them. Then we test them through a case study in a public healthcare organization. The results stress the crucial importance of governance and culture and proposed that a new CSF called " Communications" should be considered. In doing so, we extend the body of literature and we suggest that further research is required to better understand SOA CSFs in healthcare.
KW - Critical Success Factors
KW - Healthcare Information Systems
KW - Service Oriented Architecture
UR - https://www.scopus.com/pages/publications/84905748849
M3 - Conference contribution
AN - SCOPUS:84905748849
SN - 9788488971548
T3 - ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
BT - ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
PB - Association for Information Systems
T2 - 20th European Conference on Information Systems, ECIS 2012
Y2 - 10 June 2012 through 13 June 2012
ER -
