This paper reviews existing theory on the subject of e-govemment, identifies the specific framework and criteria based on which e-govemment in Cyprus can be assessed, describes the current application of e-govemment in Cyprus and draws a number of descriptive and prescriptive conclusions. The research methodology is based on both secondary and primary data collection, with the latter including a questionnaire survey of the citizens. The findings identify a lack of conformity among web sites set by similar bodies of public administration, a lack of guidance on quality standards that result into negligence of important aspects, and a of lack human resources and infrastructure to maintain the quality standards in the long run. The research, among other findings, underlines the need for a forum responsible for the formulation of policy on e-government in Cyprus and prescribes its role as instrumental for the e-government transition from information provider to more advanced interactivity models. It additionally recommends the creation of a unit responsible for e-govemment initiatives for public authorities that do not have the necessary competencies comply with the quality standards on their own. Finally, it stresses the need for a synchronized effort to set standards for the exchange of data between different units of the public administration to set interoperability between discreet IT systems, currently used in various departments.
|Title of host publication||MCCSIS'08 - IADIS Multi Conference on Computer Science and Information Systems; Proceedings of Interfaces and Human Computer Interaction 2008|
|Number of pages||6|
|Publication status||Published - 2008|
|Event||Interfaces and Human Computer Interaction 2008, MCCSIS'08 - IADIS Multi Conference on Computer Science and Information Systems - Amsterdam, Netherlands|
Duration: 25 Jul 2008 → 27 Jul 2008
|Other||Interfaces and Human Computer Interaction 2008, MCCSIS'08 - IADIS Multi Conference on Computer Science and Information Systems|
|Period||25/07/08 → 27/07/08|