A Usable Security Heuristic Evaluation for the Online Health Social Networking Paradigm

Alexandros Yeratziotis, Dalenca Pottas, Darelle van Greunen

Research output: Contribution to journalArticle

19 Citations (Scopus)

Abstract

The security, privacy, and usability of health social networking websites remain key concerns for their successful adoption by patients. As far as it is known, no studies have developed a usable security heuristic evaluation to test these websites for the usability of their security and privacy features. This article describes the development of such a usable security heuristic evaluation in the context of the online health social networking paradigm. The tailored method approach was applied to transform themes identified from relevant literature and convert them into high-level heuristics for usable security. Checklist items were created for each high-level heuristic. The result is 13 high-level heuristics with individualized checklist items that help examine usable security. The results can identify which security and privacy features are lacking from a usability perspective and would, therefore, require design improvement. The improvements would enhance the users' experiences, which in turn can assist in the adoption of health social networking websites.

Original languageEnglish
Pages (from-to)678-694
Number of pages17
JournalInternational Journal of Human-Computer Interaction
Volume28
Issue number10
DOIs
Publication statusPublished - Oct 2012

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