@inproceedings{3b99efd9de9e448ea4f65707fdee89e4,
title = "AT&T VS VERIZON: Mining Twitter for customer satisfaction towards North American Mobile Operators",
author = "Pournarakis, {Demitrios E.} and Kounavis, {Chris D.} and Sotiropoulos, {Dionisios N.} and George Giaglis",
year = "2013",
language = "English",
booktitle = "Proceedings of the 10th Student Conference on Management Science and Technology",
note = "10th Student Conference on Management Science and Technology ; Conference date: 16-05-2013",
}