TY - JOUR
T1 - Corporate social responsibility (CSR) and its internal consequences on job performance
T2 - The influence of corporate ethical values
AU - Trivellas, Panagiotis
AU - Rafailidis, Apostolos
AU - Polychroniou, Panagiotis
AU - Dekoulou, Paraskevi
N1 - Publisher Copyright:
© 2018, Emerald Publishing Limited.
Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.
PY - 2019/6/12
Y1 - 2019/6/12
N2 - Purpose: The purpose of this study is to investigate the role of corporate ethical values on the relationship between corporate social responsibility (CSR) and work-related outcomes (organizational commitment (OC), organizational citizenship behavior (OCB) and in-role job performance) in the case of a Greek port logistics management services organization. Design/methodology/approach: The field research was carried out by using a structured questionnaire, which was based on empirically validated scales. Employees’ perception of CSR was measured by two dimensions (i.e. social, environmental). Findings: Statistical analysis (PLS-SEM) confirms the conceptual framework of the study. More specifically, results revealed the association of both CSR dimensions with CEV and OCB. However, CEV proved to act as a full mediating variable between CSR and OC. Thus, CSR impact on OC is realized only through the development of concrete corporate ethical values. Similarly, CEV influences in role job performance, only through OC and OCB. Research limitations/implications: This study is cross-sectional; thus, causality of the relationships under investigation cannot be justified. The cultural context should also be considered, as field research was conducted in a Greek port logistics organization, at a country suffering from deep financial recession. Originality/value: Discussion of the importance of corporate ethical values and the underlying mechanisms of organizational policies and practices guiding CSR impact on crucial job-related outcomes.
AB - Purpose: The purpose of this study is to investigate the role of corporate ethical values on the relationship between corporate social responsibility (CSR) and work-related outcomes (organizational commitment (OC), organizational citizenship behavior (OCB) and in-role job performance) in the case of a Greek port logistics management services organization. Design/methodology/approach: The field research was carried out by using a structured questionnaire, which was based on empirically validated scales. Employees’ perception of CSR was measured by two dimensions (i.e. social, environmental). Findings: Statistical analysis (PLS-SEM) confirms the conceptual framework of the study. More specifically, results revealed the association of both CSR dimensions with CEV and OCB. However, CEV proved to act as a full mediating variable between CSR and OC. Thus, CSR impact on OC is realized only through the development of concrete corporate ethical values. Similarly, CEV influences in role job performance, only through OC and OCB. Research limitations/implications: This study is cross-sectional; thus, causality of the relationships under investigation cannot be justified. The cultural context should also be considered, as field research was conducted in a Greek port logistics organization, at a country suffering from deep financial recession. Originality/value: Discussion of the importance of corporate ethical values and the underlying mechanisms of organizational policies and practices guiding CSR impact on crucial job-related outcomes.
KW - Job performance
UR - http://www.scopus.com/inward/record.url?scp=85057611966&partnerID=8YFLogxK
U2 - 10.1108/IJQSS-12-2017-0117
DO - 10.1108/IJQSS-12-2017-0117
M3 - Article
AN - SCOPUS:85057611966
SN - 1756-669X
VL - 11
SP - 265
EP - 282
JO - International Journal of Quality and Service Sciences
JF - International Journal of Quality and Service Sciences
IS - 2
ER -