Crisis, Adaptation and Sustainability: Digital System Interoperability in the Cruise Industry

Leonidas Efthymiou, Paraskevi (Evi) Dekoulou, Yianna Orphanidou, Eleftherios Sdoukopoulos, Vasiliki Maria Perra, Maria Boile

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This chapter explores the ongoing crisis in the Cypriot cruise industry amidst digitisation. Analysis draws on research workshops and in-depth interviews with government officials, port authorities, cruise companies, suppliers and other stakeholders. The findings reveal a number of wrongdoings, resulting in a decade-long decline. Also, the findings communicate the latest institutional attempts, aiming to help the industry adapt and recover, within an EU-wide framework of digitisation. By examining the implementation of a National Maritime Single Window (NMSW) and its harmonisation through the European Maritime Single Window (EMSW), we introduce a platform called ‘NAYS’, which aims at facilitating a more inclusive and sustainable supply chain. The study makes an original contribution to literature on system interoperability and utilisation of shipping information in the cruise industry.

Original languageEnglish
Title of host publicationPalgrave Studies of Cross-Disciplinary Business Research, in Association with EuroMed Academy of Business
Subtitle of host publicationBusiness Under Crisis:
PublisherPalgrave Macmillan
ChapterChapter 5
Pages111-136
Number of pages26
Volume3
Edition5
ISBN (Electronic)978-3-030-76583-5
ISBN (Print)978-3-030-76582-8
DOIs
Publication statusPublished - 2022

Publication series

NamePalgrave Studies of Cross-Disciplinary Business Research, in Association with EuroMed Academy of Business
ISSN (Print)2523-8167
ISSN (Electronic)2523-8175

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