Customer Feedback

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    Original languageEnglish
    Title of host publicationEncyclopedia of Tourism Management and Marketing
    Subtitle of host publicationVolumes 1-4
    PublisherEdward Elgar Publishing Ltd.
    Pages729-731
    Number of pages3
    Volume1
    ISBN (Electronic)9781800377486
    ISBN (Print)9781800377479
    DOIs
    Publication statusPublished - 1 Jan 2022

    Keywords

    • customer reviews
    • feedback loop
    • feedback surveys
    • publicity
    • travel platforms
    • word-of-mouth

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