Abstract
Interfaces for coordination and control in agile and adaptive environments are generally viewed as very powerful tools that impose unique requirements. Such requirements are amplified in service-oriented enterprises. This paper presents design and implementation issues of an interface that is being designed and developed specifically for service-oriented enterprises. More specifically, a market research has pointed out that service oriented companies face a number of challenges related to monitoring and control quality and performance issues. A quality management application and the corresponding interface have been specifically designed to address those issues; they have been also developed and evaluated, as reposted in this paper.
Original language | English |
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Title of host publication | Proc. of the IADIS Int. Conf. Interfaces and Human Computer Interaction 2010, IHCI, Proc. of the IADIS Int. Conf. Game and Entertainment Technologies 2010, Part of the MCCSIS 2010 |
Pages | 187-194 |
Number of pages | 8 |
Publication status | Published - 2010 |
Event | IADIS Int. Conf. Interfaces and Human Computer Interaction 2010, IHCI, IADIS Int. Conf. Game and Entertainment Technologies 2010,GET, Part of the MCCSIS 2010 - Freiburg, Germany Duration: 26 Jul 2010 → 30 Jul 2010 |
Other
Other | IADIS Int. Conf. Interfaces and Human Computer Interaction 2010, IHCI, IADIS Int. Conf. Game and Entertainment Technologies 2010,GET, Part of the MCCSIS 2010 |
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Country/Territory | Germany |
City | Freiburg |
Period | 26/07/10 → 30/07/10 |
Keywords
- Interface design
- Process management
- Quality control