E-Government: Living up to the challenge of culture context

D. Van Greunen, A. Yeratziotis

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

e-Government is a global technology transfer taking designs from one context into a different context. This paper finds that the context of design inscribed into e-Government systems in both explicit and implicit ways can produce a mismatch with the context in which it is used. This creates a contextual impact that can often lead to e-Government failure. Several studies exploring factors including national cultures of information and communication technology adoption have been conducted. The focus of this paper differs from other studies in that it considers a specific cultural dimension, namely the South African culture context. Using Hofstede's cultural model of cultural difference, this research conducted an analysis of a sample of the South African population to determine their culture context and their Web usage versus Government Web site usage preferences. The findings indicate to what extent culture context should be considered when designing the South African Government Web site.

Original languageEnglish
Title of host publicationSAICSIT 2008
Subtitle of host publicationriding the wave of technology - Proceedings of the 2008 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Pages246-256
Number of pages11
Volume338
DOIs
Publication statusPublished - 2008
EventSAICSIT 2008: riding the wave of technology - 2008 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists - Wilderness, South Africa
Duration: 6 Oct 20088 Oct 2008

Other

OtherSAICSIT 2008: riding the wave of technology - 2008 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
CountrySouth Africa
CityWilderness
Period6/10/088/10/08

Keywords

  • Culture
  • Culture context
  • E-Government
  • Usability
  • Web design

Fingerprint Dive into the research topics of 'E-Government: Living up to the challenge of culture context'. Together they form a unique fingerprint.

  • Cite this

    Van Greunen, D., & Yeratziotis, A. (2008). E-Government: Living up to the challenge of culture context. In SAICSIT 2008: riding the wave of technology - Proceedings of the 2008 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists (Vol. 338, pp. 246-256) https://doi.org/10.1145/1456659.1456688