Emotional Intelligence towards Customer Relationship Marketing: The Case of Retail Banking in Lebanon

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Original language	English
Title of host publication	Handbook of Research on Contemporary Consumerism
Editors	Hans Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
Publisher	IGI Global
Chapter	14
Pages	263-285
Number of pages	361
Edition	2
ISBN (Print)	9781522582700
Publication status	Published - 2020

Cite this

@inbook{20eae7525d38450ebea374342bd9ba2c,

title = "Emotional Intelligence towards Customer Relationship Marketing: The Case of Retail Banking in Lebanon",

author = "Khoury, {Grace Al} and Alkis Thrassou and Ioanna Papasolomou",

year = "2020",

language = "English",

isbn = "9781522582700",

pages = "263--285",

editor = "Kaufmann, {Hans Ruediger} and Panni, {Mohammad Fateh Ali Khan }",

booktitle = "Handbook of Research on Contemporary Consumerism",

publisher = "IGI Global",

edition = "2",

}

Emotional Intelligence towards Customer Relationship Marketing: The Case of Retail Banking in Lebanon. / Khoury, Grace Al; Thrassou, Alkis ; Papasolomou, Ioanna.
Handbook of Research on Contemporary Consumerism . ed. / Hans Ruediger Kaufmann; Mohammad Fateh Ali Khan Panni. 2. ed. IGI Global, 2020. p. 263-285.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Emotional Intelligence towards Customer Relationship Marketing

T2 - The Case of Retail Banking in Lebanon

AU - Khoury, Grace Al

AU - Thrassou, Alkis

AU - Papasolomou, Ioanna

PY - 2020

Y1 - 2020

M3 - Chapter

SN - 9781522582700

SP - 263

EP - 285

BT - Handbook of Research on Contemporary Consumerism

A2 - Kaufmann, Hans Ruediger

A2 - Panni, Mohammad Fateh Ali Khan

PB - IGI Global

ER -