Evaluation of patient safety culture in community pharmacies

Lama Radwan, Pascale Salameh

Research output: Contribution to journalArticlepeer-review

Abstract

Background: The majority of medical mistakes risking patient safety have been related to medication. Numerous international health organizations support assessing safety culture in healthcare organizations as a successful tactic for long-term safety development. Objective: This study aimed to assess patient safety culture, investigate determinants of patient safety in community pharmacies and identify strengths and possible improvements concerning patient safety in the Lebanese community. Method: An observational descriptive cross-sectional study was conducted using the Pharmacy Survey on Patient Safety Culture (PSOPSC). It was distributed among Lebanese community pharmacists. Results: One hundred forty-five community pharmacists completed the survey. High percent positive response (PPR) was seen in the domains of patient counseling (86.4%) and teamwork (83.9%). “Staffing, Work Pressure, and Pace” composite scored 41.2%. Female pharmacists were shown to be more dedicated to patient safety culture, namely in patient counseling skills (P < 0.05). Working for 32 to 40 h per week (β = 19.305), and for >40 h per week (β = 18.315) were significantly associated with increased patient safety score. Conclusion: An overall positive perception towards patient safety culture was seen among Lebanese community pharmacists.

Original languageEnglish
Article number100260
JournalExploratory Research in Clinical and Social Pharmacy
Volume10
DOIs
Publication statusPublished - Jun 2023
Externally publishedYes

Keywords

  • Knowledge
  • Medication error
  • Patient safety
  • Perception

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