| Original language | English |
|---|---|
| Title of host publication | Advanced Technologies Management for Retailing |
| Subtitle of host publication | Frameworks and Cases |
| Editors | Eleonora Pantano, Harry Timmermans |
| Publisher | IGI Global |
| Chapter | 16 |
| Pages | 306–327 |
| ISBN (Print) | 978-1-60960-738-8 |
| Publication status | Published - 2011 |
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