Healthcare information systems and older employees' training

Purpose: The purpose of this paper is to examine a model that supports the management, design and delivery of Healthcare Information Systems (HIS) training activities for older healthcare employees. Design/methodology/approach: The study is carried out by means of a quantitative study. Findings: The paper investigated older employees training management in Healthcare Information Systems and proposed a novel model. The model was tested by 139 healthcare employees and it was found that: older healthcare employees need to be trained on HIS; older healthcare employees should be trained by combining new technologies and considering theories on older employees training; given the many other pressures on today's clinicians, and health care workers' relative lack of experience with computing, there should be a well organized and managed training process; and healthcare organizations should realize the benefits to be gained by well managed training processes and should support their employees. Research limitations/implications: At the theoretical level the paper extends the body of literature and it proposes a validated model that can be replicable. Originality/value: At the practical level this research demonstrated that by using the proposed model older employees in the healthcare sector can be trained on Healthcare Information System in a more organized way, can improve their skills, and can seek new career paths.