TY - JOUR
T1 - Impact of firm's intellectual capital on firm performance
T2 - a study of Indian firms and the moderating effects of age and gender
AU - Chatterjee, Sheshadri
AU - Chaudhuri, Ranjan
AU - Thrassou, Alkis
AU - Sakka, Georgia
N1 - Publisher Copyright:
© 2021, Emerald Publishing Limited.
PY - 2021
Y1 - 2021
N2 - Purpose: The purpose of this study is to empirically examine the impact of Indian firms' intellectual capital on firm performance, as well as the moderating effects of age and gender therein. Design/methodology/approach: The research initially develops a theoretical model, through extant works and theories, which is subsequently empirically validated using the partial least square structural equation modeling technique with 328 respondents from 12 Indian firms. Findings: The study concludes that specific dimensions of firms' intellectual capital, including structural capital, human capital and customer capital, positively and significantly impact firm performance, which in turn provides the firm competitive advantages. The study also finds that there are significant moderating effects of age and gender on the relationship between firm's intellectual capital and firm performance. Research limitations/implications: Further to its evident contribution to scholarly knowledge and its provision of a validated model, which could be used in other emerging and developed markets as well, the research provides valuable practicable directions to firm executives regarding the importance and utilization of the structural, human and customer capital in improving firm performance and strengthening its competitive edge. Originality/value: The study adds valuable knowledge to the body of literature on intellectual capital, through its explicit empirical findings, as well as through its focus on the significant emerging market of India.
AB - Purpose: The purpose of this study is to empirically examine the impact of Indian firms' intellectual capital on firm performance, as well as the moderating effects of age and gender therein. Design/methodology/approach: The research initially develops a theoretical model, through extant works and theories, which is subsequently empirically validated using the partial least square structural equation modeling technique with 328 respondents from 12 Indian firms. Findings: The study concludes that specific dimensions of firms' intellectual capital, including structural capital, human capital and customer capital, positively and significantly impact firm performance, which in turn provides the firm competitive advantages. The study also finds that there are significant moderating effects of age and gender on the relationship between firm's intellectual capital and firm performance. Research limitations/implications: Further to its evident contribution to scholarly knowledge and its provision of a validated model, which could be used in other emerging and developed markets as well, the research provides valuable practicable directions to firm executives regarding the importance and utilization of the structural, human and customer capital in improving firm performance and strengthening its competitive edge. Originality/value: The study adds valuable knowledge to the body of literature on intellectual capital, through its explicit empirical findings, as well as through its focus on the significant emerging market of India.
KW - Age
KW - Customer capital
KW - Emerging markets
KW - Firm performance
KW - Gender
KW - Human capital
KW - India
KW - Intellectual capital
KW - Structural capital
UR - http://www.scopus.com/inward/record.url?scp=85106408877&partnerID=8YFLogxK
U2 - 10.1108/JIC-12-2020-0378
DO - 10.1108/JIC-12-2020-0378
M3 - Article
AN - SCOPUS:85106408877
SN - 1469-1930
JO - Journal of Intellectual Capital
JF - Journal of Intellectual Capital
ER -