In Search of Ethical Governance and CSR using the Business Ethics Excellence Model

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Abstract

The recent financial crisis has revealed severe shortcomings in both corporate governance and corporate social responsibility (CSR). Corporate governance is concerned with the relationships and responsibilities between the board, management, shareholders and other relevant stakeholders within a legal and regulatory framework, while CSR is generally understood to be about how companies manage the business processes to produce an overall positive impact on society.
To align the continuous upgrading of quality and excellence in a business environment with ethical corporate governance and corporate social responsibility the Greek Chapter of the European Business Ethics Network (EBEN) developed the Business Ethics Excellence (BEE) Model. This paper analyses the Business Ethics Excellence Model, investigates how its implementation can enable organisations to reach sustainable excellence, and presents the initial findings, while the lessons learned from its use over the last four years in Greece are also described.
Original languageEnglish
Title of host publication55th EOQ CONGRESS – World Quality Congress
Place of PublicationBudapest, Hungary
Publication statusPublished - 21 Jun 2011

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