Inter-Cultural. Competence as a  Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus

Erasmia Leonidou; Rudiger Hans Kaufmann

Inter-Cultural. Competence as a Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of 4th EMRBI Conference
Editors	Demetris Vrontis, Yaakov Weber, Hans Ruediger Kaufmann, Shlomo Tarba, Evangelos Tsoukatos
Publisher	EuroMed Press
ISBN (Print)	978-9963-711-01-7
Publication status	Published - 2011
Event	4th Annual Conference of the EuroMed Academy of Business, Business Research Challenges in a Turbulent Era - Creete, Greece Duration: 20 Oct 2011 → 21 Oct 2011

Conference

Conference	4th Annual Conference of the EuroMed Academy of Business, Business Research Challenges in a Turbulent Era
Country/Territory	Greece
City	Creete
Period	20/10/11 → 21/10/11

Cite this

@inproceedings{9c035fcc130b4aa8a576ba52fc65dfe0,

title = "Inter-Cultural. Competence as a Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus",

author = "Erasmia Leonidou and Kaufmann, {Rudiger Hans}",

year = "2011",

language = "English",

isbn = "978-9963-711-01-7",

editor = "Demetris Vrontis and Yaakov Weber and Kaufmann, {Hans Ruediger} and Shlomo Tarba and Evangelos Tsoukatos",

booktitle = "Proceedings of 4th EMRBI Conference",

publisher = "EuroMed Press",

note = "4th Annual Conference of the EuroMed Academy of Business, Business Research Challenges in a Turbulent Era ; Conference date: 20-10-2011 Through 21-10-2011",

}

Leonidou, E & Kaufmann, RH 2011, Inter-Cultural. Competence as a Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus. in D Vrontis, Y Weber, HR Kaufmann, S Tarba & E Tsoukatos (eds), Proceedings of 4th EMRBI Conference. EuroMed Press, 4th Annual Conference of the EuroMed Academy of Business, Business Research Challenges in a Turbulent Era, Creete, Greece, 20/10/11.

Inter-Cultural. Competence as a Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus. / Leonidou, Erasmia; Kaufmann, Rudiger Hans.
Proceedings of 4th EMRBI Conference. ed. / Demetris Vrontis; Yaakov Weber; Hans Ruediger Kaufmann; Shlomo Tarba; Evangelos Tsoukatos. EuroMed Press, 2011.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Inter-Cultural. Competence as a Key Success Factor for Sales Performance of Front Line Employees. The Case of the Banking Industry in Cyprus

AU - Leonidou, Erasmia

AU - Kaufmann, Rudiger Hans

PY - 2011

Y1 - 2011

M3 - Conference contribution

SN - 978-9963-711-01-7

BT - Proceedings of 4th EMRBI Conference

A2 - Vrontis, Demetris

A2 - Weber, Yaakov

A2 - Kaufmann, Hans Ruediger

A2 - Tarba, Shlomo

A2 - Tsoukatos, Evangelos

PB - EuroMed Press

T2 - 4th Annual Conference of the EuroMed Academy of Business, Business Research Challenges in a Turbulent Era

Y2 - 20 October 2011 through 21 October 2011

ER -