Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector

Grace Al Khoury; Alkis Thrassou; Rudiger Hans Kaufmann

Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector

Grace Al Khoury, Alkis Thrassou, Rudiger Hans Kaufmann

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of the 10th Annual Euromed Academy Of Business (EMAB) Conference, ‘Global and national business theories and practice: bridging the past with the future’
Publication status	Published - 2017
Event	10th Annual Conference of the EuroMed Academy of Business: Global and National Business Theories and Practice: Bridging the Past with the Future - Rome, Italy Duration: 13 Sept 2017 → 15 Sept 2017

Conference

Conference	10th Annual Conference of the EuroMed Academy of Business
Country/Territory	Italy
City	Rome
Period	13/09/17 → 15/09/17

Cite this

@inproceedings{25347d7ad5734e08a6e2cd53e4572c0c,

title = "Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector",

author = "Khoury, {Grace Al} and Alkis Thrassou and Kaufmann, {Rudiger Hans}",

year = "2017",

language = "English",

booktitle = "Proceedings of the 10th Annual Euromed Academy Of Business (EMAB) Conference, {\textquoteleft}Global and national business theories and practice: bridging the past with the future{\textquoteright}",

note = "10th Annual Conference of the EuroMed Academy of Business : Global and National Business Theories and Practice: Bridging the Past with the Future ; Conference date: 13-09-2017 Through 15-09-2017",

}

Khoury, GA, Thrassou, A & Kaufmann, RH 2017, Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector. in Proceedings of the 10th Annual Euromed Academy Of Business (EMAB) Conference, ‘Global and national business theories and practice: bridging the past with the future’. 10th Annual Conference of the EuroMed Academy of Business, Rome, Italy, 13/09/17.

Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector. / Khoury, Grace Al; Thrassou, Alkis ; Kaufmann, Rudiger Hans.
Proceedings of the 10th Annual Euromed Academy Of Business (EMAB) Conference, ‘Global and national business theories and practice: bridging the past with the future’. 2017.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Interlinking Emotional Intelligence and Customer Relationship Marketing in the Lebanese Retail Banking Sector

AU - Khoury, Grace Al

AU - Thrassou, Alkis

AU - Kaufmann, Rudiger Hans

PY - 2017

Y1 - 2017

M3 - Conference contribution

BT - Proceedings of the 10th Annual Euromed Academy Of Business (EMAB) Conference, ‘Global and national business theories and practice: bridging the past with the future’

T2 - 10th Annual Conference of the EuroMed Academy of Business

Y2 - 13 September 2017 through 15 September 2017

ER -