TY - CHAP
T1 - Knowledge Management in IT of the Cypriot Public Sector
AU - Philippou, Maria
AU - Efthymiou, Leonidas
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
PY - 2024
Y1 - 2024
N2 - The most valuable asset in any public organization, is the academic and professional knowledge of its employees, also known as Intellectual Capital. However, organizations face the challenging task of capturing the knowledge of those employees who may decide to change department or approach retirement before it disappears. In other words, what happens when an Information Technology (IT) employee, who has been working in the public sector for more than 20 years, developing applications, maintaining them, and being solely responsible for his software, decides to change his job or retire? How easy is it for another IT employee to take over those tasks? This chapter examines the importance of Knowledge Management for the Public Sector and how it can be applied in IT-related areas.
AB - The most valuable asset in any public organization, is the academic and professional knowledge of its employees, also known as Intellectual Capital. However, organizations face the challenging task of capturing the knowledge of those employees who may decide to change department or approach retirement before it disappears. In other words, what happens when an Information Technology (IT) employee, who has been working in the public sector for more than 20 years, developing applications, maintaining them, and being solely responsible for his software, decides to change his job or retire? How easy is it for another IT employee to take over those tasks? This chapter examines the importance of Knowledge Management for the Public Sector and how it can be applied in IT-related areas.
UR - http://www.scopus.com/inward/record.url?scp=85202575691&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-62538-1_4
DO - 10.1007/978-3-031-62538-1_4
M3 - Chapter
AN - SCOPUS:85202575691
T3 - Palgrave Studies of Cross-Disciplinary Business Research, in Association with EuroMed Academy of Business
SP - 75
EP - 100
BT - Palgrave Studies of Cross-Disciplinary Business Research, in Association with EuroMed Academy of Business
PB - Palgrave Macmillan
ER -