Skip to main navigation
Skip to search
Skip to main content
UNIC | Research Portal Home
Home
Profiles
Research units
Research output
Projects
Search by expertise, name or affiliation
Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance
Evangelos Tsoukatos, Graham K. Rand
Lancaster University
Research output
:
Contribution to journal
›
Article
›
peer-review
Overview
Fingerprint
Fingerprint
Dive into the research topics of 'Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance'. Together they form a unique fingerprint.
Sort by
Weight
Alphabetically
Keyphrases
Greek
100%
Quality of Service
100%
Customer Services Quality
100%
Quality Satisfaction
100%
Insurance
100%
Path Analysis
100%
Service Satisfaction
100%
Service Loyalty
100%
Customer Satisfaction
42%
Design Methodology
14%
Exploratory Factor Analysis
14%
Loyalty
14%
Service Industry
14%
Confirmatory Factor Analysis
14%
Model Linking
14%
Customer Loyalty
14%
Single Service
14%
Individual Determinants
14%
Estimation Model
14%
Quality Instrument
14%
Support Mechanisms
14%
Insurance Industry
14%
Tangible Objects
14%
Insurance Services
14%
Repurchase Intention
14%
Positive WOM
14%
Economics, Econometrics and Finance
Path Analysis
100%
Industry
50%
Services Industry
50%
Insurance
50%
Social Sciences
Path Analysis
100%
Service Industries
50%
Factor Analysis
50%
Insurance
50%
Computer Science
Customer Satisfaction
100%
Practical Implication
33%