Perspectives of Merchants Regarding Bitcoin’s Role as a Currency and Its Utility as a Payment System

Alex Gutsche, Soulla Louca

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    In the last decade, Bitcoin has transformed from an experimental asset into a global store of value, emerging as a viable alternative to traditional finance. This study explores Bitcoin adoption among merchants in Panajachel (Guatemala), El Zonte (El Salvador), and Uvita (Costa Rica). Quantitative research gathered insights from 64 respondents, revealing that 64% of merchants believed they attracted more customers due to Bitcoin acceptance. Usage of Bitcoin earnings varied, with 44% holding it as an asset and 27% converting it to fiat. Additionally, 67% found Bitcoin easier than credit cards. The analysis was guided by the Technology Acceptance Model and the Diffusion of Innovations theory, focusing on perceived utility, ease of use, market advantage, and compatibility. This research highlights the value of localized studies in understanding Bitcoin’s adoption, offering valuable insights for policymakers and businesses. It sheds light on Bitcoin’s dual role as both a currency and a payment system, enabling users to transact outside of traditional finance.

    Original languageEnglish
    Title of host publicationInformation Systems - 20th European, Mediterranean, and Middle Eastern Conference, EMCIS 2023, Proceedings
    EditorsMaria Papadaki, Khalid Al Marri, Marinos Themistocleous, Marwan Al Zarouni
    PublisherSpringer Science and Business Media Deutschland GmbH
    Pages107-119
    Number of pages13
    ISBN (Print)9783031564772
    DOIs
    Publication statusPublished - 2024
    Event20th European, Mediterranean, and Middle Eastern Conference, EMCIS 2023 - Dubai, United Arab Emirates
    Duration: 11 Dec 202312 Dec 2023

    Publication series

    NameLecture Notes in Business Information Processing
    Volume501 LNBIP
    ISSN (Print)1865-1348
    ISSN (Electronic)1865-1356

    Conference

    Conference20th European, Mediterranean, and Middle Eastern Conference, EMCIS 2023
    Country/TerritoryUnited Arab Emirates
    CityDubai
    Period11/12/2312/12/23

    Keywords

    • Bitcoin
    • Payment System

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