Original language | English |
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Title of host publication | The Informed Student Guide to Marketing |
Editors | Philip J. Kitchen, Tony Proctor |
Place of Publication | London |
Publisher | International Thomson Business Press |
Pages | 70-72 |
Number of pages | 336 |
Edition | 1 |
ISBN (Print) | 1-86152-546-X, 978-1-86152-546-8 |
Publication status | Published - 2001 |
Relationship Marketing
Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review