Service Quality: Quality Management in Higher Education using a Stakeholder’s Approach

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	International Journal for Excellence in Public Sector Management
Volume	3
Issue number	2
Publication status	Published - 2010

Cite this

@article{83c57a6265e043a49a7eae79fb98bd6c,

title = "Service Quality: Quality Management in Higher Education using a Stakeholder{\textquoteright}s Approach",

author = "Alexandros Antonaras and Melpo Iacovidou and Chrysi Memtsa",

year = "2010",

language = "English",

volume = "3",

journal = "International Journal for Excellence in Public Sector Management",

number = "2",

}