Abstract
Computer-based simulation models of business processes offer a powerful mechanism for modelling organizational structures and arriving at informed recommendations for change and improvement. In this article, the authors review the current status of the business process modelling (BPM) and business process simulation (BPS) domains, discuss some pertinent issues for their successful deployment, and suggest a number of research directions for organizational modelling.
Original language | English |
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Pages (from-to) | 1551-1576 |
Number of pages | 26 |
Journal | American Behavioral Scientist |
Volume | 42 |
Issue number | 10 |
DOIs | |
Publication status | Published - Aug 1999 |