Simulation of business processes

Ray J. Paul, George M. Giaglis, Vlatka Hlupic

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Computer-based simulation models of business processes offer a powerful mechanism for modelling organizational structures and arriving at informed recommendations for change and improvement. In this article, the authors review the current status of the business process modelling (BPM) and business process simulation (BPS) domains, discuss some pertinent issues for their successful deployment, and suggest a number of research directions for organizational modelling.

    Original languageEnglish
    Pages (from-to)1551-1576
    Number of pages26
    JournalAmerican Behavioral Scientist
    Volume42
    Issue number10
    DOIs
    Publication statusPublished - Aug 1999

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