Staffing and educational level of military hospital personnel in relation to patients' satisfaction from the provided health care services

Theodoros Trachanatzis, Aggelos E. Mechili, Marianna Diomidous

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Over the course of the last decades there has been a significant interest in assessing the quality of the health care services. Professionals and experts recognize patient satisfaction as an important indicator of the so-called quality. The purpose of the study is to measure patients' satisfaction in a military hospital in relation to educational and staffing levels of the health care workers. The evaluation in the individual level has been done by completing questionnaires. The study involved 109 patients from 2 clinics. According to the results, the majority of the patients indicated high satisfaction level both from physicians and nurses. The high educational level and general competence of the health care personnel are the key elements for the efficient provision of health care services.

Original languageEnglish
Title of host publicationEnabling Health Informatics Applications
PublisherIOS Press
Pages213-215
Number of pages3
Volume213
ISBN (Electronic)9781614995371
DOIs
Publication statusPublished - 2015
Event13th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2015 - Athens, Greece
Duration: 9 Jul 201511 Jul 2015

Publication series

NameStudies in Health Technology and Informatics
Volume213
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Other

Other13th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2015
CountryGreece
CityAthens
Period9/07/1511/07/15

Keywords

  • Education
  • Patient satisfaction
  • Questionnaires
  • Staffing

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    Trachanatzis, T., Mechili, A. E., & Diomidous, M. (2015). Staffing and educational level of military hospital personnel in relation to patients' satisfaction from the provided health care services. In Enabling Health Informatics Applications (Vol. 213, pp. 213-215). (Studies in Health Technology and Informatics; Vol. 213). IOS Press. https://doi.org/10.3233/978-1-61499-538-8-213