Abstract
Recent developments in mobile technologies and associated economies of scale via mature manufacturing processes have made possible the construction of pervasive systems in specific application areas. In this paper we discuss a novel type of retail service based on wireless and mobile technologies for the automated replenishment of home product supplies. The primary motivation for this work is the optimization of the efficiency and effectiveness of the fast moving consumer goods (FMCG) supply chain: rather than terminating the supply chain at the supermarket checkout, it is now possible to extend its reach in the consumer home. This situation has significant effects both on the consumer perception of the shopping experience and on the internal as well as the intra-organisational business processes of the supply chain partners. In this paper, first we discuss in detail our motivation for the development of this service architecture and then describe its functionality in terms of user application scenarios. We discuss the different architectural elements of the service, including back end integration, middleware, shopping cart, mobility and home systems. Finally, we discuss future directions of this work.
Original language | English |
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Title of host publication | Proceedings of the ACM Symposium on Applied Computing |
Editors | G. Lamont |
Pages | 631-636 |
Number of pages | 6 |
Publication status | Published - 2003 |
Event | Proceedings of the 2003 ACM Symposium on Applied Computing - Melbourne, FL, United States Duration: 9 Mar 2003 → 12 Mar 2003 |
Other
Other | Proceedings of the 2003 ACM Symposium on Applied Computing |
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Country/Territory | United States |
City | Melbourne, FL |
Period | 9/03/03 → 12/03/03 |
Keywords
- Electronic identity
- Middleware
- Mobile commerce
- Pervasive computing
- Radio frequency identification
- Retail
- Transcoding