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The dark side of group heterogeneity on a brand-based online community
Sheshadri Chatterjee
, Ranjan Chaudhuri
,
Demetris Vrontis
School of Business
Indian Institute of Technology Kharagpur
Indian Institute of Management Ranchi
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Keyphrases
Online Communities
100%
Online Brand Community
100%
Group Heterogeneity
100%
Online Platform
50%
Managerial Implications
25%
Purchase Intention
25%
Partial Least Squares Structural Equation Modeling (PLS-SEM)
25%
Brand Community
25%
Brand Loyalty
25%
Extant Literature
25%
Brand Trust
25%
Shared Responsibility
25%
Moderating Impact
25%
Rivalry
25%
Automobile Sector
25%
FMCG Sector
25%
Community Commitment
25%
Social Sciences
Brand Community
100%
Online Communities
100%
Scanning Electron Microscopy
20%
Economics, Econometrics and Finance
Fast Moving Consumer Goods
100%
Partial Least Squares Structural Equation Modeling
100%
Psychology
Nurtured
100%