The Strategic Importance of Benchmarking as a Tool for Achieving Excellence in Higher Education

Alexandros Antonaras, Chrysi Memtsa, Marios I. Katsioloudes

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Abstract

The information technology developments of the last fifteen years enabled organizations to become capable of collecting data and information about the performance levels of best-in-class organizations. Therefore, organizations
can continuously compare and measure their performance against best performers and as a result gain information, which will help take appropriate action to improve performance. This systematic process of identifying and implementing best or better practices, known as benchmarking, is a basic tool used to implement business excellence models and inevitably higher education institutes have expressed their interest. This article examines the strategic importance of benchmarking as a tool for achieving excellence in higher education.
Original languageEnglish
JournalInternational Journal of Excellence in Education
Volume2
Issue number2
Publication statusPublished - 2009

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