Towards a framework of students' co-creation behaviour in higher education institutions

Domitilla Magni, Alberto Pezzi, Demetris Vrontis

    Research output: Contribution to journalArticlepeer-review

    1 Citation (Scopus)


    The aim of this paper is to identify a matrix framework of students' value co-creation in higher education through the development of an innovative model that is able to understand the role of technology in facilitating students' co-creation behaviour. This study presents a systematic literature review methodology in order to analyse the phenomenon of co-creation in higher education institutions. The paper explores the drivers of students' involvement and identifies two different categories that are able to activate the students' co-creation behaviour: Community involvement and exploitation of interactive technology. The resulting framework is useful to broaden the literature on value co-creation and can be used to guide practitioners on administration in higher education. The research presents both contributions to the conceptualisation of the student co-creation behaviour as a double construct and changes in the university co-creation scenario.

    Original languageEnglish
    Pages (from-to)119-148
    Number of pages30
    JournalInternational Journal of Managerial and Financial Accounting
    Issue number2
    Publication statusPublished - 2020


    • Community involvement
    • HEIs
    • Higher education institutions
    • Interactive technology
    • Knowledge management co-creation
    • Student involvement
    • Students' behaviour
    • Students' digital mindset
    • Students' engagement
    • Systematic literature review
    • University 4.0
    • Value co-creation


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