Using critical incidents to understand school cultures

Research output: Contribution to journalArticlepeer-review


This paper addresses the need to find new ways of examining workplace cultures quickly and effectively, in order to facilitate school improvement. Emphasising the importance of school culture, it illustrates how critical incidents can be analysed so as to help teachers to understand the factors which shape their practice. It is argued that the proposed method has the potential to go beyond systems of external monitoring, in such a way as to enable schools to develop procedures for self-review.

Original languageEnglish
Pages (from-to)24-33
Number of pages10
JournalImproving Schools
Issue number1
Publication statusPublished - 2001


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